Terms of Service

1. Who may use slipr

You must be at least 18 years old and have legal capacity to create a slipr account or buy tokens. A person without an account may join a shared bill as a guest, but a parent or guardian remains responsible where the guest does not have full legal capacity.

You may use slipr only in accordance with these Terms and applicable South African law.

slipr is a South Africa-only service. It is offered only for use in South Africa and is designed to process restaurant slips issued in South Africa. Account creation, slip scanning, and token purchases are not offered outside South Africa. All token prices and payments are in South African rand. We do not represent that the Service is available, lawful, accurate, or suitable for receipts, currencies, taxes, or use outside South Africa.

2. What slipr does

slipr helps users:

• photograph or upload restaurant slips;
• convert slip images into editable bill information using optical character recognition and artificial intelligence;
• review and correct extracted items and amounts;
• share a bill through a link or QR code;
• let participants claim items, choose tips, and mark their share as paid; and
• keep a history of slips and token usage.

slipr is an administrative aid. It is not the restaurant, does not collect or settle the restaurant bill, and does not guarantee that a participant has actually paid. A “paid” marker is a status selected by a participant, not proof of payment.

slipr is not a bank, payment service provider, cryptocurrency platform, investment product, or stored-value wallet. slipr tokens are internal service credits governed by the Token Rules.

3. Check every bill

Receipt scanning and automated extraction can make mistakes. Although we try to produce accurate results, slipr does not verify or guarantee any merchant detail, line item, description, quantity, price, tax, tip, total, or participant share shown on a processed slip.

To the fullest extent permitted by law, slipr accepts no responsibility for incorrect, missing, duplicated, or misclassified line items or amounts produced or displayed by the Service. You use processed slip information at your own risk and must compare it with the original restaurant slip before relying on it, sharing it, or making any payment.

You remain responsible for:

• the accuracy of edits you make;
• deciding what each participant owes;
• resolving disagreements between participants;
• paying the restaurant or reimbursing another person; and
• retaining the original slip where it may be needed.

Do not treat slipr output as accounting, tax, financial, or legal advice.

4. Accounts and security

You must provide accurate information and keep it reasonably current. You are responsible for activity performed through your account and for protecting access to your Google account, email account, device, and active slipr sessions.

Tell us promptly at support@slipr.co.za if you believe your account or a shared-bill link has been accessed without permission. We may require reasonable information to verify your identity before changing an account, disclosing records, or processing a privacy or refund request.

5. Shared bills and guests

When a bill is published, slipr creates a share link or QR code. Anyone who obtains an active link may be able to view bill details and participant display names and may be able to join or interact with the bill. Treat a share link as private and send it only to intended participants.

The bill owner is responsible for deciding when to publish, update, close, or distribute a bill. Closing a bill limits access, but copies, screenshots, messages, or information previously seen by participants cannot necessarily be recalled.

Guests may use a display name and a browser-specific identifier without creating an account. Guests do not need to buy tokens merely to join and interact with a shared bill.

You must not upload, publish, or share a receipt or other information unless you are entitled to do so. Avoid uploading unnecessary personal, financial, health, or other sensitive information.

6. Tokens, purchases, and payment

Each new account receives 50 free starter tokens. Free and purchased tokens are subject to the Token Rules, which form part of these Terms.

Before placing an order, checkout will show the token quantity, total price in South African rand, and any applicable charges. slipr is not currently registered for VAT. You will have an opportunity to review, correct, or withdraw the order before confirming payment.

Payments are processed by Paystack South Africa Proprietary Limited and the financial institutions or payment-method providers involved in the transaction. Their terms and privacy practices also apply to their services. slipr does not control whether a payment method is authorised, reversed, delayed, or declined.

Tokens are added only after slipr verifies a successful payment. A pending bank entry, checkout redirect, or payment-screen message is not by itself proof that slipr received payment. Keep the payment confirmation and contact us if paid tokens do not appear.

Purchase and token-usage records will ordinarily be available in your account while it remains active. You may request available records from support@slipr.co.za, subject to identity verification and lawful retention limits.

7. Cancellations and refunds

Our Refund Policy forms part of these Terms. In summary, we do not offer discretionary refunds for tokens already used or merely because a user changes their mind after service use begins. This does not limit any cooling-off, refund, repair, re-performance, or other right that cannot lawfully be excluded under the Electronic Communications and Transactions Act, the Consumer Protection Act, or other applicable law.

8. Acceptable use

You must not:

• use slipr unlawfully, fraudulently, or to mislead another person;
• upload content you do not have the right to process or share;
• scan documents for an unrelated surveillance, identification, or data-harvesting purpose;
• attempt to access another person’s account, private bill, token balance, or payment information;
• share a bill link publicly where doing so would unreasonably expose another person’s information;
• interfere with, probe, overload, reverse engineer, or bypass the Service or its security and token controls, except to the extent applicable law expressly permits;
• automate access without our written permission;
• resell, transfer, exchange, or represent slipr tokens as money or an investment; or
• use the Service in a way that infringes intellectual-property, privacy, confidentiality, or other rights.

We may investigate suspected abuse and restrict or suspend access where reasonably necessary to protect users, the Service, or third parties.

9. Your content and our permission to process it

You retain whatever rights you have in the images, names, corrections, and other information you submit (User Content). You give slipr a limited, non-exclusive permission to host, copy, transform, analyse, transmit, display, and otherwise process User Content only as reasonably necessary to provide, secure, support, improve, and comply with the law in relation to the Service.

This permission includes sending relevant content to service providers used for storage, OCR, AI extraction, authentication, email, support, and payments, as described in the Privacy Policy. It ends when the content is deleted, except where continued retention is reasonably necessary for backups, shared-bill integrity, disputes, fraud prevention, or legal obligations.

10. slipr intellectual property

The Service, software, design, brand, documentation, and other materials supplied by slipr are owned by slipr or its licensors and are protected by applicable intellectual-property laws. We grant you a limited, personal, revocable, non-exclusive, non-transferable right to use the Service in accordance with these Terms.

No right to use the slipr name, logo, source code, or other intellectual property is granted except as expressly stated.

11. Third-party services

The Service depends on third parties, including Google, Convex, OpenAI, Resend, Paystack, banks, and internet or device providers. Their services may be unavailable, changed, or subject to separate terms. We remain responsible for our own obligations and do not use this section to exclude rights that applicable law gives you.

12. Availability and changes

We aim to keep slipr available and accurate, but the Service may be interrupted for maintenance, security, provider outages, changes, or events outside our reasonable control. We may add, remove, or change features and may discontinue the Service after reasonable notice where practicable.

We may change future token bundles, promotional grants, or charging methods. Purchased tokens do not ordinarily expire automatically. As explained in the Token Rules, we reserve the right to expire a purchased allocation only after at least three years from purchase, when necessary and with reasonable notice where practicable. We will not retroactively shorten that minimum period or remove accrued consumer rights. Material changes will be communicated through the Service, by email, or by another reasonable method.

13. Suspension and account closure

You may ask to close your account by emailing support@slipr.co.za. Before closure, we may need to verify your identity and resolve pending scans, payments, disputes, or token balances.

Unused purchased value will be handled after support review as applicable law requires. Promotional tokens may be removed on closure and are not redeemable for cash. Some records may need to be retained or de-identified for shared-bill integrity, transaction records, tax, fraud prevention, disputes, or other lawful purposes. See the Privacy Policy.

We may suspend or close an account for a material or repeated breach, fraud, security risk, legal requirement, or misuse. Where reasonably possible, we will give notice and an opportunity to remedy the issue. Suspension or closure does not remove rights or obligations that arose beforehand.

14. Responsibility and limits

Nothing in these Terms excludes or limits liability or a remedy where doing so would be unlawful, including applicable rights under the Consumer Protection Act.

To the extent permitted by law, slipr is not responsible for loss, an incorrect payment, or a disagreement caused by:

• an incorrect, missing, duplicated, or misclassified line item, amount, quantity, tax, tip, total, or participant share produced or displayed by the Service;
• a user’s failure to compare extracted or edited bill information with the original restaurant slip;
• a restaurant’s slip, prices, taxes, tips, service, or conduct;
• a participant’s allocation, promise, payment, or failure to pay;
• disclosure caused by a user sharing a bill link with the wrong person;
• an unavailable third-party service or network outside our reasonable control; or
• unauthorised account access caused by a user’s failure to protect their device or authentication account.

Where liability may lawfully be limited, slipr’s aggregate liability arising from a paid token purchase will not exceed the amount the affected user paid to slipr during the 12 months before the event giving rise to the claim. This limit does not apply to fraud, wilful misconduct, gross negligence, a breach of obligations that cannot lawfully be limited, or a remedy expressly provided by consumer law.

15. Support

Send support requests or concerns to support@slipr.co.za with your account email, relevant transaction or slip reference, what happened, and the outcome you seek. We aim to provide a substantive response within 15 business days.

16. Governing law

These Terms are governed by the laws of the Republic of South Africa. This does not deprive a consumer of any mandatory protection available under applicable law.

17. General

If part of these Terms is invalid or unenforceable, the remaining provisions continue to apply. A failure to enforce a provision immediately is not a waiver. You may not transfer your account or these Terms without our consent; we may transfer the Service and these Terms as part of a genuine business reorganisation or sale, subject to applicable law and notice where required.

These Terms, the Privacy Policy, Refund Policy, and Token Rules record the agreement relevant to the Service, without excluding representations or rights that cannot lawfully be excluded.

18. Contact

Email: support@slipr.co.za
Telephone: +27 61 258 4537
Address: 36 Kernick Avenue, Melrose North, Johannesburg, South Africa
Supplier details: Contact page